Refunds & Returns Policy
Important Refund Guidelines

Here are our guidelines...
  1. We offer a 100% refund policy on most SA Business Plans programs, teleclasses and live events.
     
  2. We offer a partial refund on most Business Plans and related products depending on the progress of the project as in point 6 below.
     
  3. We will process refunds within 10 business days of your refund request.
    To initiate a refund request, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
     
  4. Live Events - Satisfaction Guarantee
    If, at the end of any live event , you feel that the event was not worth the fee you paid for, you will be refunded 100% of your registration fee, in its entirety. This refund is valid within 30 days of the last day of the event.

    Please note: in order to process your refund, we ask you to confirm your understanding that by requesting a refund, you give up your right to use any of the material, forms, concepts, terms, skills or other related resources that you've learned, experienced, viewed or used from your attendance at the live event. You may send your statement and your refund request to us by This e-mail address is being protected from spambots. You need JavaScript enabled to view it
     
  5. Live Events - Cancellations, Transfers and No-Shows
    We offer a full 100% refund of your payment/registration fee provided that you cancel at least 30 days prior to the live event. No refunds are applicable should you cancel less that 30 days before the event or if you didn't attend the live event (no-show) for any reason. In either case, should you wish, we would be happy to transfer your registration to the same event type in another city (Intensives, Full Practice, etc.) with no additional fee or penalty. You may also transfer your registration to another person anytime, without a fee or penalty.
     
     
     
  6. SA Business Plans - Business Plans

    1. Business Plan Cancellation, Termination and Satisfaction Guarantee
      If, at any time, you feel that you want to withdraw your agreement with us regarding business plan consultation or writing, the following terms will apply:
      1. 50% final payment not required unless the client is satisfied with the service.
      2. 100% refund available if work is cancelled before anytime is spend.
      3. If time is spend on the work before the service is cancelled deduction will be made of R250 for each hour spend on the service before cancellation.


    Please note: in order to process your refund, we do require an email statement form you promising NOT to use any of the material, forms, concepts, terms, skills or other related resources that you've learned, experienced, viewed or used from your involvement with SA Business Plans. You may send your statement and your refund request to us by This e-mail address is being protected from spambots. You need JavaScript enabled to view it
     


    7. Please note: in order to process your refund, we do require a written statement from you promising NOT to use any of the material, forms, concepts, terms, skills or other related resources that you've learned, experienced, viewed or used from the SA Business Plans Digital Media that you ordered.